USABILITY EVALUATION

Students are given the assignment with three options : 

1) Report : Usability evaluation of a mobile device or device

2) Report : Pervasive computing in the environment

3) Report : Redesigning pervasive computing

For my assignment, I have choose option 1. Pervasive computing that I choose is CIMB Bank Automated Teller Machine (ATM).

INTRODUCTION

These devices were selected for the study to examine the 'Usability goal and Usability-in-itself of Automated Teller Machine (ATM) Of CIMB Bank. ATM is an electronic banking outlets, Which Allow user complete the task, such as withdraw cash, bill payment, cash transfer, balance inquiry or others in a short time without Having to queue at the counter.

METHOD OF RESEARCH

Method chosen is quantitative. For this report technique used for research is questionnaire. By distributing questionnaire only to do some research and to get the finding of the usability evaluation. The questionnaires are distributed in the bank according to evaluate the ATM in the environment.

CONCEPTUAL FRAMEWORK

Conceptual framework that be used for this evaluation report is usability goal and usability-in-itself. The objective of the research is to study the usability goal and usability-in-itself of Automate Teller Machine (ATM) of CIMB Bank.

ANALYSIS
Usability goal

Every person like to use ATM machine rather than going to the counter because it can reduce time, efficient and easy to use. So the CIMB ATM meets their usability goal.

Usability-in-itself
Almost all user is agree on the usability-in-itself of the CIMB ATM. 



REFLECTION

This assignment is the key assignment to this module. Means all things that learn in the class is applied in this assignment. The prove is this assignment require students make a report that using the research. The research can be conduct by using quantitative (questionnaire, survey, test) or qualitative (interview, observation, testing). Before that, student need to decide the question framework to be distribute to the respondent. Framework used in my assignment is usability goal and usability-in-itself of the CIMB ATM. So that framework will be the theme of my questionnaire that distributed to the respondents. Other framework available is usability-in-life, heuristic evaluation, Schneiderman's rules and many more. The purpose of this assignment is to expose to students be a researcher and analyzer also give more knowledge about evaluation. Other than that, student is exposed to know and differentiate the differences between pervasive computing and mobile device.